Privacy Policy – Education MESD

Effective Date: 19 February 2026
Applies to:

• Main Website: educationmesd.com

• Course Platform: course.educationmesd.com
  (collectively, the “Services”)

Entity / Data Fiduciary: Education MESD (“Education MESD”, “we”, “us”, “our”)

Contact (Privacy): [email protected] | +91 9836590025
Business Address: Mirhat, Baidyapur, Singerkone, Burdwan, 713122, India (please verify and update if needed)

1) Overview

Education MESD provides education and guidance services including:

• Career counselling and consultation

• Study abroad guidance

• Online education and courses

• Certificate verification (where applicable)

This Privacy Policy explains:

• what personal data we collect,

• how we use it,

• how we share it,

• cookies/analytics,

• how long we retain data,

• how we protect it, and

• your choices and rights.

By using the Services, submitting forms, enrolling in courses, or contacting us, you agree to the practices described here.

2) What Personal Data We Collect

A. Data you provide directly

Depending on how you use our Services, we may collect:

1. Identity & Contact Data

• Name, email address, phone number

• City/country, basic profile details you provide in forms

2. Consultation / Career Counselling / Study Abroad Data

• Education history, academic scores (if shared)

• Work experience, CV/resume details (if shared)

• Preferred country/university/intake, program preferences

• Test scores (IELTS/TOEFL/GRE etc.) if you share them

• Notes from counselling sessions (only as needed to provide service)

3. Course Account & Learning Data (Course Platform)

• Account credentials and profile data (e.g., username/email)

• Course enrollments, progress, completion/certification status

• Support queries and communications

4. Payments & Transaction Data

• We may record payment status, plan/course purchased, transaction reference, and billing details as needed.

• Card/bank details are processed by payment providers and are generally not stored by us. The course platform specifically references a checkout enabled via Razorpay.

5. Messages, Requests, and Support

• Emails, WhatsApp/phone support content, chat messages (if used)

• Form submissions (contact/lead forms)

B. Data collected automatically

When you visit our Services, we may automatically collect:

• Device & Usage Data: IP address, browser type, device identifiers, pages viewed, time spent, clicks, referrer URL

• Log Data: server logs, error logs, diagnostic data

• Cookie Data: cookie identifiers and preferences (see Section 6)

3) Why We Use Your Data (Purposes)

We use personal data to:

1. Provide and operate services

• respond to inquiries and provide consultations

• deliver courses, manage enrollments, learning access and progress

• verify certificates (where applicable)

2. Process payments and accounting

• confirm transactions, issue invoices/receipts, handle refunds if applicable

3. Communicate with you

• service updates, scheduling, support replies, important notices

4. Marketing (with choice/opt-out)

• newsletters, updates, promotions, new services/courses

• you can opt out anytime (see Section 8)

5. Improve and secure our Services

• analytics, debugging, fraud prevention, abuse detection, account security

6. Legal compliance

• comply with applicable laws, respond to lawful requests, enforce terms

4) Legal Bases (GDPR-style) and Indian Compliance

Where applicable, we process data under one or more of these bases:

• Consent (e.g., marketing emails/newsletters, optional data you provide)

• Contract / service delivery (e.g., course access, consultation services)

• Legitimate interests (e.g., improving services, security, preventing abuse)

• Legal obligation (e.g., tax/accounting, responding to lawful requests)

Our course platform privacy policy states alignment with India’s DPDP framework and related IT rules.

5) How We Share Your Data

We do not sell your personal data.

We may share data only as needed with:

1. Service Providers / Processors

• hosting, email delivery, customer support tools

• security and spam-prevention tools (e.g., form anti-spam / CAPTCHA)

2. Payment Processing

• payment gateways/processors involved in completing transactions (course platform references Razorpay)

3. Analytics & Advertising Partners (if enabled)

• we may use analytics and marketing pixels/cookies. Your site shows indications of tracking/pixel tooling on the course platform (e.g., “fbpx”).

4. Legal / Compliance

• regulators, law enforcement, courts, or other parties where required by law or to protect rights/safety.

5. Business Transfers

• if we undergo a merger/acquisition or asset sale, user data may be transferred subject to this policy.

6) Cookies, Analytics, and Tracking

We use cookies and similar technologies to:

• keep you logged in (course platform)

• remember preferences

• understand website usage

• improve performance and security

• support marketing/remarketing (where enabled)

Your cookie choices

You can control cookies through:

• your browser settings (block/delete cookies),

• private browsing modes,

• disabling non-essential cookies where your consent is required.

Note: Blocking some cookies may affect login, checkout, or course access.

7) Data Retention

We retain personal data only as long as necessary to:

• provide services and support,

• maintain records for legal/tax obligations,

• resolve disputes,

• enforce agreements.

Typical retention examples (you may customize):

• Leads / consultation inquiries: up to 24 months from last interaction

• Course accounts: while the account is active + up to 36 months for support/compliance

• Payment records: as required under applicable tax/accounting laws

• Security logs: typically 30–180 days

We may anonymize data for analytics and retain anonymized data longer.

8) Your Rights and Choices

Depending on your location and applicable law, you may have rights to:

• Access your data

• Correct inaccurate data

• Delete your data (subject to legal/contract limits)

• Withdraw consent (where processing is based on consent)

• Opt out of marketing

• Restrict or object to certain processing (in some jurisdictions)

• Data portability (where applicable)

Marketing opt-out

You can opt out by:

• using the unsubscribe link in emails (if provided), or

• contacting us at [email protected].

How to exercise rights

Email: [email protected]
Subject line: “Privacy Request – [Access/Correction/Deletion]”

We may verify your identity before fulfilling requests.

9) Children’s Privacy

Our Services are intended for learners, students, and professionals. If we learn that we collected personal data from a child in violation of applicable law, we will delete it promptly. Parents/guardians may contact us to request deletion.

10) Security Measures

We use reasonable administrative, technical, and organizational safeguards such as:

• access controls,

• secure hosting configurations,

• limited staff access on a need-to-know basis,

• monitoring for suspicious activity.

However, no method of transmission or storage is 100% secure; users should also protect account passwords and avoid sharing OTPs/payment details.

11) International Data Transfers

If you access our Services from outside India, your data may be processed in India or other countries where our service providers operate. We take steps to ensure appropriate protection consistent with this policy.

12) Third-Party Links

Our Services may link to third-party websites or platforms (e.g., social media such as Facebook, Instagram, LinkedIn, YouTube). Their privacy practices are governed by their own policies.

13) Course Platform and Website Differences

• The main site (educationmesd.com) primarily supports service information, consultation leads, news/blog updates, and navigation to online education.

• The course platform (course.educationmesd.com) supports account creation, course enrollment, learning activity, and payments, and already publishes a privacy policy with an effective date of 17 July 2025.

Where there is a conflict, the policy specific to the service you are using (e.g., course platform policy) will apply for that context.

14) Changes to This Policy

We may update this Privacy Policy periodically. We will revise the “Effective Date” and post the updated version on this page. Continued use of our Services after updates means you accept the revised policy.

15) Contact & Grievance Details

Privacy Contact: [email protected] | +91 9836590025
Address: Mirhat, Baidyapur, Singerkone, Burdwan, 713122, India

Grievance Officer / Data Protection Contact (Recommended):
Name: Ananya Hazra
Email: [email protected]
Address: Udaypur, SIngerkone
Office Hours: 9.00 to 4.00 Weekend

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Nam liber tempor cum soluta

Nobis eleifend option congue nihil imperdiet doming id quod mazim placerat facer possim assum. Typi non habent claritatem insitam; est usus legentis in iis qui facit eorum claritatem. Investigationes demonstraverunt lectores legere me lius quod ii legunt saepius. Claritas est etiam processus dynamicus, qui sequitur mutationem consuetudium lectorum.

Mirum est notare quam

Littera gothica, quam nunc putamus parum claram, anteposuerit litterarum formas humanitatis per seacula quarta decima et quinta decima. Eodem modo typi, qui nunc nobis videntur parum clari, fiant sollemnes in futurum.